Browse Hierarchy ECS7033P: Conversational Agents and Dialogue Systems

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Conversational agents (aka dialogue systems or chatbots) have become one of the most popular and practical applications of AI and NLP: we use them to book tickets over the phone, resolve technical support issues, and answer our questions online. This module provides a thorough introduction to methods for building conversational systems, from rule-based expert systems to neural networks based on large language models; explains the unique challenges that conversational interaction poses for NLP; and looks at key open challenges such as speech, multimodality and real-time interaction.

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