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Business and governments view outsourcing of information and communications technology equipment and services as a means to allow them to focus on their core functions, while maximising their effectiveness and efficiency through integration of the latest technology. This module explores the legal issues surrounding outsourcing arrangements including: the transfer of employees; legal due diligence for asset and intellectual property transfers; the ongoing management of the long-term contract; the establishment of enforceable performance criteria and mechanisms to manage change and; the termination of the contract and return of in-house function or transition to new supplier.

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