Browse Hierarchy CCDM010: Online Dispute Resolution in e-Commerce

Back to LS-SLAW-CCLS: Centre for Commercial Law Studies
Online transactions present potential difficulties for enforcement: parties in different jurisdictions with different legal rules (and possibly languages); transactional amounts that often preclude cross-border litigation and; the use of technology to effect an offer and acceptance. This module examines the need for and use of Alternative Dispute Resolution (ADR) in the online environment in light of these challenges as well as the particular alternative dispute resolution framework, UDRP, that has evolved to address the problem of internet domain name disputes.

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