Browse Hierarchy BUSM117: Risk and Crisis Management

This qualitative module introduces students to distinctive features of risk and crisis management. Concepts of probability, severity, uncertainty, anticipation, resilience, robustness and bias are explored. We examine varieties of biased risk perception among managers and regulators, assumptions underpinning assessment, mitigation and prevention of and risk. We concentrate on operational risk, external shocks, risk to customers and clients, and political risks. Regulatory requirements for corporate risk management are examined. Finally, we consider decision-making, public relations and regulatory relations during corporate crises.